Terms & Conditions / Privacy Policy


Registered address

© Thames Publishing Services Ltd 2018
The Old Casino,
28 Fourth Avenue,
East Sussex BN3 2PJ
Registered in England and Wales: No 07221222

Cast-Iron Guarantee

If at any time during the advertised trial period for a product, you decide that the product is not for you – for any reason – simply let us know, return the manual, and you will be entitled to a full refund of your payment. (Postage & packaging is non-refundable to overseas clients.) Please note that you are only entitled to one trial period per product. Any re-purchase of a product following a refund will not include a trial period. The length of trial periods varies according to the product and will be advertised clearly with that product. This does not affect your rights under the Consumer Contract Regulations.  

Privacy Policy

At Thames Publishing, we hate spam as much as you do! We are committed to protecting and respecting your privacy. We take your privacy seriously and will never sell, rent or otherwise abuse your email details. This Policy explains when and why we collect personal information about people who visit our website, buy products from us, and sign up for our newsletters, how we use that information, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to support@thamespublishing.co.uk

Who are we?

We’re Thames Publishing Services Ltd, publishers of a number of educational products, including the free Trader’s Bulletin newsletter.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you sign up for a newsletter or free download, contact us about products and services, or purchase one of our products.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, telephone number, IP address, and information regarding what pages have accessed and when. If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

How is your information used?

We may use your information to:

• process orders that you have submitted;
• to carry out our obligations arising from any contracts entered into by you and us;
• dealing with entries into a competition;
• seek your views or comments on the services we provide;
• notify you of changes to our services; send you communications which you have requested and that may be of interest to you. These may include information about new products or special offers, activities, promotions of our associated companies goods and services.

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. Third Party Service Providers working on our behalf: We may pass your information to our third party service providers for the purposes of completing tasks and providing services to you on our behalf (for example to send you products you have ordered). Please be reassured that we will not release your information to third parties for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive educational newsletters and direct marketing communications from us about our exciting products and services, then you can unsubscribe from our email mailing lists. We will not contact you for marketing purposes by email, phone, post or text message if you have indicated that you do not wish to be contacted. You can change your preferences at any time by contacting us by email support@thamespublishing.co.uk

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: support@thamespublishing.co.uk You have the right to ask for a copy of the information we hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected. When you are on a secure page, a lock icon will appear on web browsers such as Microsoft Internet Explorer or Firefox. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.


We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you.

Use of 'cookies'

Like many other websites, Thames Publishing Services’ websites, including www.tradersbulletin.co.uk, www.diffcode.co.uk, www.havtrading.co.uk, www.heikinashi.co.uk, use cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns. For example, we use cookies to recognize your membership to a site. This helps us to improve our website and deliver a better more personalised service. It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our websites.

17 or Under

We are concerned to protect the privacy of children, and do not recommend any of our services as suitable for children. If you are aged 17 or under‚ please get your parent/guardian's permission before using our websites.

Transferring your information outside of Europe

As part of the services offered to you through our websites, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in January 2018. If you have any queries regarding our privacy policy or terms & conditions, please contact us at: support@thamespublishing.co.uk

Terms & Conditions

Data and information is provided for informational purposes only, and is not intended for any other commercial or non-commercial purposes. Neither us nor any of our data or content providers shall be liable for any errors or delays in the content, or for any actions taken in reliance thereon. By accessing our website, a user agrees not to redistribute the information found therein. We provide customized links to select companies for your convenience only. We do not endorse or recommend the services of any company. The company you select is solely responsible for its services to you, the user. We shall not be liable for any damages or costs of any type arising out of or in any way connected with your use of our services.

On acting on the invitation to purchase from us, the customer agrees that they fully understand and irrevocably agree to be bound by the following terms and conditions of business. Any terms and conditions proposed by you which are in addition to or which conflict with the below terms and conditions are expressly rejected by the company and shall be of no force or effect.

The customer agrees not to relay, lend, transmit or otherwise deal in the redistribution of information contained in our website or guides, other than that of the normal course in placing trades.

The customer agrees that the company will accept no responsibility or liability for any loss/losses caused either directly or indirectly as a result of using the product or following its signals or methods generally. This includes non delivery of emails, problems with the website, and any errors or omissions.

The company reserve the right to alter or change products as they see fit without prior notice. The company reserve the right to alter or change the terms and conditions at any time without prior notice.

Any information contained within a product is not to be read or treated as a specific instruction to trade or as any form of investment advice, or a solicitation to trade or invest.

Thames Publishing do not offer specific trading advice.

Thames Publishing, its products and representatives are not registered or authorised by the Financial Services Authority to provide individual investment advice. Therefore any information provided by the company’s products or representatives or publicity material are not therefore to be read or taken as any form of trading advice nor a solicitation to trade.

Spread betting carries a high degree of risk to your capital and you may lose more than your initial stake. Our products may not be suitable for everyone. Ensure that you fully understand the risks involved prior to trading and seek independent financial advice if you have any doubt in the suitability of any type of speculation. Only ever speculate with money you can afford to lose.

No guarantee or warrantee of future profitability can or has been made. The use of our products is purely at the member’s own risk. Past performance is not necessarily a guide to future profitability.

Tax laws may be subject to change.

Where this website and other marketing and publicity material make reference to a system’s performance. The company makes every effort to keep the information free from mistakes, misrepresentations, errors and omissions, but cannot guarantee the accuracy or reliability of any information contained in this website or other publicity material whether published by Thames Publishing or a third party. Before read as fact all information should be checked and clarified with a representative of Thames Publishing.

The record of trades in marketing or publicity material depicts the effect of a staking plans and the effect of market moves on spread bet positions. The records act as hypothetical representation. It is not to be read as one person’s specific trading account. The records shown are a notional record only of the levels generated by the system over the historical period.

The trading record serves the purpose of a theoretical illustration only, and should not be construed as actual trading results unless otherwise stated. Any trades discussed or represented in marketing or publicity material or by a Thames Publishing representative should not be taken as any form of investment advice nor a solicitation of any such advice.

The record of trades is not a representation that you or any other user will achieve the same or similar trading results in the future by using the strategy. Individual results can vary between users depending on the spread betting company used and the cost of their spread, actual orders placed, timings, amount of money traded, slippage and variances profits and losses when your trades are closed with different spread companies.

Any customers agree that they fully understand the statements and terms outlined and irrevocably agree to be bound by any terms and conditions contained herewith. Your statutory rights are not affected by accepting these terms and conditions.